Returns & Exchanges
At Bolton Technical South Africa, we stand by the quality of our signal boosters and electronic components with a 30-day money-back guarantee. If you are not completely satisfied with your purchase, we facilitate a streamlined return and exchange process to ensure your connectivity needs are met.
Initiate a Request
Contact our support team via email or phone within 30 days of receipt to provide your order number and the reason for your return.
Receive Authorization
Once approved, we will issue a Return Merchandise Authorization (RMA) number and provide specific shipping instructions for our Johannesburg warehouse.
Package Your Item
Securely pack the product in its original packaging, including all antennas, cables, and power supplies to ensure a full refund eligibility.
Inspection and Refund
After our technicians inspect the returned hardware for damage, your refund or exchange will be processed within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing